Information
Cancellation Policy
We understand that sometimes you will not be able to make an appointment, but as a courtesy to our other clients, please give us 48 hours notice and we can amend your booking.
Late cancellations, (less than 48 hours before your appointment) will be charged at 50% of the total price of the booked treatment.
If you miss your appointment without prior notice, you will be charged the full amount.
If you need to cancel please send a text to 07859778445 to give us as much notice as possible.
Please be aware that deposits are non-refundable.
If we can fill your vacant appointment time, you will not be charged for the service.
Arrivals
We strongly encourage you to arrive at least 5-10 minutes before your service. Your treatment will start promptly at its designated time. If you arrive late for your service, your treatment will be modified accordingly. All treatments and services end on time to allow for full sterilisation of equipment before the next client.
Hair Extensions/Tapes
Unfortunately, as we need full access to your scalp, we are unable to perform a head spa if you have extensions or tapes. There is also the risk of our oils melting the bonds. Come and see us in between having them redone.
There is on street paid car parking close to The Skinox Clinic. Paybyphone location number 807399 on Princess Road West. Number 807383 on Crescent Street.